REFUND POLICY
NOTES + RESTRICTIONS
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We require full payment for online reservations, promo codes and discounts must be applied on proceeding payment screen, we are unable to apply them after taking full payment.
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Please ensure you enter correct contact Information on the payment screen as trips are often subject to change. We cannot dial international numbers, so if you are travelling, please provide an accurate email address as this is the only way you will be notified of trip changes.
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Infants (<5yrs) are free of charge, however, you must make a reservation for them in order for us to guarantee availability.
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If you cancel your trip minimum 48hrs before departure of the boat, we can offer you a full refund for your trip. If you cancel within 48hrs before departure and up until departure of the boat, we can offer you a raincheck which is valid for up to 1 year.
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We require a minimum of 1 hour in advance to book this activity online. Alternatively, you can contact our office directly (805-963-3564) to inquire about short-term bookings.